Returns & Refunds

Return Policy

We stand behind all our products with a industry exclusive 60-day money-back guarantee. If you are not completely satisfied, please contact us to arrange for a return and refund. It’s that simple. Please note emails indicating products were used for human or animal consumption will not be responded to and void our return or refund policy.

Products Eligible for Refunds

Any product that has not been opened or used. A maximum of two opened products (including individual vials). This guarantee applies for 60 days and begins from the day the tracking number confirms delivery. After 60 days, we cannot guarantee you a full refund or exchange – but will consider such requests on a case-by-case basis Customer satisfaction is our number one priority.

Notes: All refunds or exchanges must be pre-approved in advance – please do not ship us a return before you have been issued an RMA. We will provide you with a pre-paid label – we believe that customers should not have to pay to to get an exchange or refund. Refunds will be made to the original payment method when possible – usually within 2-3 days of receiving a return.

Customer Satisfaction

Peptide Crafters is dedicated to delivering exceptional quality and customer service. We are here to assist you with any questions or concerns you may have regarding our services. Please do not hesitate to contact us for support.

We offer an exclusive 60-day money-back guarantee on all our products. If you’re not fully satisfied, simply contact us to set up a return and refund. It’s straightforward. Please be aware that any emails suggesting products were used for human or animal consumption will not receive a response and will invalidate our return or refund policy